Privacy Policy

At Frost Prime Egypt we recognize and respect the importance of maintaining the privacy of our customers, and as a result, we have established this Privacy Policy. This Privacy Policy describes the types of information we collect from and about you when you visit our website, www.frosteg.com ("Site") (the Site is collectively the "Platform"). This Privacy Policy also explains how Frost Prime Egypt may use and disclose such information, as well as your ability to control certain uses of it.                                                   

Information Collection

Information You Provide to Us

Frosteg.com collects information from you when you choose to provide it to us. This may include when you use our Platform, create an account on the Platform, make a purchase, request information from us, sign up for newsletters or our email lists, complete online forms, participate in contests or surveys, or otherwise contact us.

The personal information we collect may include your name, address, post code, email address, telephone or mobile number, username and password, and geolocation information. If you make a purchase on the Platform, we may collect the billing address, and other similar information. This is only used to process payments, we do not store any of your payment details. You may be required to provide certain personal information to access or use certain portions of the Platform.

Information Collected From Other Sources

We may obtain information about you from other sources, including social networks that you use to connect with frosteg.com or other Frost Prime Egypt customers such as when they purchase a gift card for you. This information may include name, user name, demographic information, updated address or contact information, interests, and publicly-observed data, such as from social media and online activity. We may combine this information with the information we collect from and about you to help us tailor our communications to you and to improve our Platform.

Information Use

frosteg.com may use the information we collect from and about you for any of the following purposes:

1. To respond to your inquiries or requests, process and fill customer orders, verify your qualifications for certain products and services, process payments, provide delivery and other notifications, and contact and communicate with you;
2. To develop new products or services and to conduct analysis to enhance current products and services;
3. To provide you with customized Platform content, targeted offers, and advertising on the Platform, on other third-party sites or apps you may visit, or via email;
4. To contact you with information, newsletters and promotional materials from frosteg.com;
5. To contact you when necessary;
6. To review the usage and operations of our Platform, improve our content, products, and services, or address problems with the Platform or our business;
7. To use your data in an aggregated non-specific format for analytical and demographic purposes;
8. To manage our telecommunications networks;
9. To protect the security or integrity of the Platform and our business; and
10. As otherwise described to you at the point of data collection.

Service Providers

Frost Prime Egypt may contract with third parties to perform functions related to the Platform ("Service Providers"). Service Providers will have access to your information needed to perform their business functions, but may not use or share that information for other purposes.

Our Commitment to Data Security

We have taken certain physical, administrative, and technical steps to safeguard the information we collect from and about our customers and Platform visitors. While we make every effort to help ensure the integrity and security of our network and systems.